GSC Agents Research · Field note 01
After-hours lead intake, mapped before software.
A practical, evidence-labeled snapshot for HVAC owners deciding what a call flow should collect, promise, and hand to a person after 5 PM.
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01Evidence labeled
Facts, inferences, and unknowns stay separate.
02Owner decisions visible
Automation never hides the rules a person must approve.
03No invented outcomes
Models are published as models—not disguised case studies.